The Role

As a Senior Product Manager at Smokeball, you’ll drive strategic direction, innovation, and execution for our SaaS solutions for law firms. You will be a key member of a cross-functional team delivering product solutions that significantly enhance client experience, accelerate product adoption, and drive measurable business results.

This is a hybrid role with our office being in Chicago, IL. 

A Typical Day Involves

• Define, own, and execute the product roadmap aligned with Smokeball’s strategic vision and client needs.
• Collaborate closely with Subject Matter Experts, UX/UI, engineering, marketing, client success, and sales to create compelling, innovative features.
• Leverage user analytics, market research, and customer feedback to prioritize and optimize features and functionalities.
• Implement data-driven decision-making, continuously refining product strategies based on usage data, market trends, and competitive analysis.
• Facilitate product launches, including go-to-market plans, user training, adoption monitoring, and iteration based on client insights.
• Actively contribute to our product management culture through mentorship, best practice sharing, and cross-team collaboration.

What You Bring

• 8+ years of product management experience with SaaS platforms, preferably in B2B markets.
• Demonstrated success delivering software products from concept through launch, driving user adoption and revenue growth.
• Expertise in defining and managing product roadmaps, prioritizing feature development, and managing cross-functional teams.
• Strong analytical and quantitative skills with the ability to synthesize data and insights to inform strategic decisions.
• Exceptional communication and presentation skills, the ability to influence multiple levels internally and externally.
• Familiarity with product management tools and agile methodologies; experience with Salesforce, Jira, or similar platforms preferred.

Meet Some Teammates   

Your manager is Victoria, who lives in Chicago with her partner and makes the most of every season, whether it’s sailing in the summer, skiing in the winter, or planning her next travel adventure. With over 14 years of global experience launching products and crafting go-to-market strategies, Victoria brings a wealth of knowledge, a collaborative spirit, and a genuine love for helping people grow in their careers. She’s all about smart execution, creative thinking, and getting outside whenever possible. Bonus points if you can swap travel stories over coffee!

Life at Smokeball 

• Great Culture: Named 2024'S 10th Best Place to Work in the Technology Industry nationwide!
• Work-Life Balance: 20 vacation days, 7 sick days, 3 reboot days, 10 paid holidays, birthday off, volunteer time, and more! 
• Career Growth: Smokeball believes in investing in our own people and promoting from within. Our own President started at Smokeball as an Account Manager!
• Benefits: Excellent medical coverage, 401(k) match, monthly wellness stipend, generous parental leave 
• Transparency: We keep employees in the loop through monthly global huddles and local standups where we discuss company goals, updates, new hire introductions, etc. 
• The Office: The kitchen is stocked with breakfast items, snacks, and beverages, and we have plenty of games to help you relax (ping-pong, billiards, pinball, board games, video games). We also offer free monthly massages provided by a licensed massage therapist! 
• Fun Events: In-person happy hours, virtual game nights, family-friendly events, and so much more 
• Convenient Transit: We’re located in the heart of downtown Chicago, in walking distance from all major modes of transportation 

The Values We Live By

Creating and fostering a great culture is just as important as providing a great product. At Smokeball, we don’t have Core Values for show, we live and breathe them every day.

1. Caring is not optional 
2. Make it happen 
3. Deliver legendary service 
4. Innovate for the client, not the press release 
5. Be frank 
6. Keep listening, keep learning 

These values inform every strategic decision we make and guide our behavior with every person we meet. When we are bringing new team members into the Smokeball Family, we look for compassion, drive, keen judgement, varied perspectives, and no egos. 

More, more, more! 

Why do we do what we do? Where did the name ‘Smokeball’ come from? How do we give back? Learn more here.* Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. No one ever meets 100% of the qualifications! We encourage anyone who is interested to apply based on the responsibilities and requirements outlined. You may be the culture add that we are seeking! We look forward to your application.* Smokeball is an equal opportunity employer and committed to providing an open, welcoming environment for everyone 

The pay range for this role is:

$135,000 – $150,000 base salary