Uniform Product Manager

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

The Uniform Product Manager position is part of the Customer Services Policy and Planning department and manages the Airport Services and Tech Ops uniform programs for over 13,000 team members. This position works directly with our frontline teams, American Airlines, and uniform vendors to ensure program and vendor standards are met according to various agreements and policies. 

The core responsibilities for the Product Manager revolve around comprehending market requirements, creating product strategies, working closely with development teams, and closely reviewing product performance.

Responsibilities:

• Defines the direction of the uniform program and aligns it with business goals and employee needs
• Product launch and lifecycle management
• Communicates the uniform program’s progress, challenges, and successes to key stakeholders, including upper management and external partners
• Works closely with employees to understand their needs and gather feedback to improve the uniform and make future decisions
• Creates and manages budgets and forecasts related to employee uniform spend and ensures compliance with financial constraints
• Ensures internal uniform policies and image standards are written and updated to support the best interest of the company and team members
• Continual analysis of vendor compliance and service level agreements
• Leads and/or owns many of the day-to-day tasks and ongoing projects including providing support for other team members

Requirements

• Ability to travel up to 25%
• Ability to prioritize work and projects to meet deadlines and objectives
• Ability to work with minimal supervision, report to work regularly and on-time, and be self-motivated
• Ability to work under pressure and make important decisions without direct supervision

Qualifications:

• Degree in Aviation, Business Administration, Communications, Marketing or related
• Highly proficient in use of Microsoft Office software, including Excel, Word and PowerPoint
• Excellent quantitative and analytical skills with an aptitude for problem solving
• Strong leadership and organizational skills
• Strong written and verbal communication skills
• Ability to effectively interact with employees at all levels of the organization
• Able to work independently with minimal supervision
• Perform quality control on various projects to maintain company standards

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.