Technical Product Owner

Carnival Corporation is seeking a dynamic and entrepreneurial Technical Product Owner to join our Global Technology Services (GTS) team. You will support APIs and Interfaces for the Reservations Ecosystem across five cruise brands with a north star to deliver an amazing guest and partner experience. You will lead an ambitious application modernization project, driving re-architecture and cloud migration efforts. You will support 6,000 users and manage stakeholders across product, tech, QA, marketing, and revenue teams. This role is perfect for a leader eager to innovate, improve service levels, and make a significant impact at high speed.                    

Job Functions:

• Lead Product Definition - Own and drive a strategic vision and roadmap, long-term goals. Define and socialize new product features to elevate the customer experience. Propose and incorporate feedback from senior leaders on an ongoing basis to ensure the roadmap meets customer needs and business objectives through a multi-year plan.
• Create and drive business strategy - Define how we measure success. Own reporting on KPIs, recommendations that use data to optimize them, and execute on recommendations. Drive continuous improvement.
• Roadmap Execution- Define, own, and execute the roadmap. Lead discovery sessions, requirements gathering, business impact estimation, and cost calculation for features and services. Lead application modernization, including re-architecture and cloud migration.
• Executive Reporting - Conduct executive reviews and present product updates to senior leadership. Build strong relationships with stakeholders and ensure alignment with business goals.
• Performs other duties as assigned.

Qualifications:

• 3- 5 years’ experience of product or program management, or technology experience
• Bachelor's degree or equivalent
• Experience defining strategy, owning the roadmap, and driving execution.
• Experience with end-to-end product delivery
• Preferred qualifications : Experience with APIs and Interfaces, Experience with IT Operations and system performance, Modernizing legacy applications, cloud technology experience, analytical tools such as PowerBI, SQL.

Knowledge, Skills & Abilities:

• 3-5 years of product or program management, or technology experience
• World-class verbal and written communication skills that can simplify complex topics.
• You are good at building relationships, motivating others with vision, and persuading with data
• Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive Level)
• You have successfully managed ambitious and operationally complex projects with cross-functional teams like product, engineering, marketing, design, operations.
• You thrive in ambiguity and a fast-paced organization.
• You are tireless advocate of the needs of your customers.
• You understand when and how to use product analytics and product experiments.
• You can translate your product ideas into expected impact 

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 

Travel:  Less than 25% non-shipboard travel likely

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential. 

This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

• Health Benefits: 
  • Cost-effective medical, dental and vision plans 
  • Employee Assistance Program and other mental health resources 
  • Additional programs include company paid term life insurance and disability coverage  
• Financial Benefits: 
  • 401(k) plan that includes a company match 
  • Employee Stock Purchase plan 
• Paid Time Off 
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. 
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.   
• Other Benefits 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
  • Personal and professional learning and development resources including tuition reimbursement  
  • On-site preschool program and wellness center at our Miami campus 

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