Senior Product Manager - Security Operations Center (SOC)

At Armor, we are committed to making a meaningful difference in securing the cyberspace. Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their risk. We strive to continuously evolve to be the best partner of choice, breaking norms and tirelessly innovating to stay ahead of evolving cyber threats and reshaping how we deliver customer outcomes. We are passionate about making a positive impact in the world, and we’re looking for a highly skilled and experienced product manager to join our dynamic team.  

Armor has unique offerings to the market so customers can a) understand their risk b) leverage Armor to co-manage their risk or c) completely outsource their risk to Armor.

Learn more at: https://www.armor.com 

SUMMARY

The Security Operations Center (SOC) underpins all Armor’s services, providing holistic and integrated protection, detection and response across the entire kill chain through 24x7 security monitoring. In order for the SOC to be efficient and scale to support all of Armor’s customers globally, critical SOC platform technology like SOAR, case management and forensics tools to empower security analysts in their incident triage and response process.  

 As a Product Manager, you will be responsible for leading the development and management of SOC platform technology, productizing innovative capabilities to supercharge the SOC. You will collaborate closely with cross-functional teams, including the SOC, engineering, design and more to drive product strategy, define requirements, and oversee the product lifecycle from conception to launch. 

 Essential Duties and Responsibilities (Additional duties may be assigned as required.) 

•  Define and prioritize the SOC modernization tool requirements 
• Build the product strategy and vision, aligning to the company’s overall business objectives, SOC needs and market opportunities to deliver a product that meets customer needs
• Engage with the SOC and relevant stakeholders to understand product requirements, creating new value or improving existing features rooted in customer-centricity 
• Drive end-to-end product development lifecycle, from defining a product roadmap and breaking it down into discrete features and tasks for backlog planning with design and engineering teams
• Facilitate cross-functional collaboration throughout the product development lifecycle to generate alignment and a shared understanding of product functionality, placement, and launch timelines.
• Ensure ongoing product performance by defining clear OKRs, KPIs and metrics for data-driven analysis and optimization of product performance

Required Skills 

• Proven track-record delivering enterprise products/services to market
• Strong understanding of cybersecurity, cloud and managed services
• Strong understanding of common SOC platform technologies (eg. Case management, ticketing, collaboration tools, dashboards and reporting, etc.)
• Experience working with SDLC and common agile methodologies (preferred)
• Educational background in computer science or related technical equivalent (preferred)
• Experience working with software, service, and DevOps teams (preferred)

 
Education and/or Experience 

• Experience in Product Management within a hosting or software company
• 5+ years of product management experience 

WHY ARMOR

Join Armor if you want to be part of a company that is redefining cybersecurity. Here, you will have the opportunity to shape the future, disrupt the status quo, and be a part of a team that celebrates energy, passion, and fresh thinking. We are not looking for someone who simply fills a role – we want talent who will help us write the next chapter of our growth story.

Armor Core Values:

• Commitment to Growth: A growth mindset that encourages continuous learning and improvement with adaptability in the face of challenges.
• Integrity Always: Sustain trust through transparency + honesty in all actions and interactions regardless of circumstances.
• Empathy In Action: Active understanding, compassion and support to the needs of others through genuine connection.
• Immediate Impact: Taking initiative with swift, informed actions to deliver positive outcomes.
• Follow-Through: Dedication to delivering finished results with attention to quality and detail to achieve the desired outcomes.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The work environment may be in either an office setting or at an industry trade event. 

Equal Opportunity Employer - It is the policy of the company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other consideration protected by federal, state or local laws.