Senior Product Manager

Position Summary

Tilled is seeking a detail-oriented and collaborative Senior Product Manager to join our dynamic team and help drive the development of innovative payment solutions. This role is responsible for managing the full product lifecycle—from ideation and discovery through launch and iteration—while working cross-functionally with internal teams, vendors, and customers. The ideal candidate will have experience in financial services or payments, a strong grasp of modern SaaS technologies, and the ability to communicate effectively across technical and non-technical teams. You’ll thrive here if you’re excited by fast-paced growth, enjoy juggling multiple priorities, and are passionate about delivering seamless, intuitive experiences for customers and internal users alike.

Key Responsibilities

• Create and maintain product documentation and resources
• Communicate product updates internally and externally
• Organize, lead, or participate in development team ceremonies such as standups and refinement meetings
• Create detailed product specifications for new products and features and work with other tech team members to refine
• Ensure product designs are available that our customers will love
• Use data and sound judgment to prioritize and make product related decisions
• Conduct discovery sessions with customers to validate product requirements and uncover opportunities
• Monitor and maintain product utilization data
• Support Tilled internal teams with product related questions/issues
• Maintain relationships with key Tilled vendors and processing partners for ongoing product needs
• Research Tilled competitors and stay up to date on industry trends
• Work to make sure Tilled team members have a thorough and effective product knowledge
• Assist in the evaluation of vendors and partners to ensure they are the right fit for Tilled and maintain key vendor relationships for ongoing product needs
• Work to help maintain the Tilled product roadmap and participate in prioritization discussions with key stakeholders

Qualifications

• 4+ years of experience with payments or financial services products
• Participated on a team that successfully shipped product to end users
• A background working in a B2B environments
• Experience building products under a regulated standard (PCI, BSA/AML, HIPAA, etc)
• Detail oriented and loves keeping track of many projects in various states
• Thrives working with diverse roles across organizations, from entry level to senior executives
• Functions with confidence in a fast-paced, high-growth environment
• Works seamlessly in a remote, dispersed-team environment
• Experience working with modern SaaS platforms, APIs, and customer success tools.

Why Join Tilled?

• Be part of a company that’s transforming payments with cutting-edge technology and a bold vision.
• Collaborate with a smart, passionate, and driven team.
• Opportunity to make a significant impact at a rapidly growing startup
• Competitive salary, stock options, and full benefits package.

What We Have:

• Office space in Boulder, CO
• Remote work environment
• Resources to support remote work
• Generous compensation and benefits
• Transparency that trickles down from the C-Level 
• Experts in the payments field that can get you up to speed with PayFac-as-a-Service

Tilled is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.