Product Owner

Who are we? 

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. 

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business.  We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work.  We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?

Job Opportunity: 

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Product Owner with insurance domain expertise to join our Enterprise Business Solutions team. In this high-impact role, you’ll lead the design and delivery of scalable solutions that support key functions like Finance, Billing, and Insurance globally.

You’ll work closely with stakeholders to define product vision, prioritize features, and guide Agile teams in delivering automation and efficiency—enabling business growth without increasing headcount.

If you're passionate about building modern solutions, aligning cross-functional teams, and delivering measurable outcomes, we’d love to hear from you.

Duties & Responsibilities:

• Collaborate with stakeholders to define product vision, elicit requirements, and align on priorities.
• Document and maintain clear, actionable user stories, workflows, mockups, and data mappings.
• Own and prioritize the product backlog, ensuring alignment with business goals and customer needs.
• Guide solution design and delivery to balance speed, scalability, and ease of implementation.
• Advocate for the customer experience throughout development and testing.
• Lead a cross-functional, geographically distributed team, ensuring effective communication and execution.
• Drive sprint planning, backlog grooming, and issue triage across development and QA.
• Recommend process improvements to enhance product quality and delivery efficiency.
• Drive long-term product strategy aligned with KPIs and evolving business objectives.
• Define and track product success metrics to guide decision-making and continuous improvement.
• Influence senior stakeholders and cross-functional teams to align roadmaps and remove delivery barriers.
• Identify delivery risks and dependencies; implement mitigation plans proactively.
• Own post-launch product performance, driving enhancements, defect triage, and support coordination.

Qualifications, Skills and Experience:

• 5+ years’ experience in product management and/or development or relevant experience
• Working knowledge of Agile work management tools. Ex: Jira/Confluence, Azure Dev Ops etc.
• Experience with a diagramming tool and various diagrams. Ex: flowcharts, swimlane diagrams, concept models, use case diagrams, user story mapping
• Familiarity with data models, data flows and documenting reporting requirements is a plus
• High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts and vendor resources
• Exceptional analytical and conceptual thinking skills, with keen attention to detail
• Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required
• The ability to influence stakeholders and work closely with them to determine acceptable solutions

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates

• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders

• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework

• Benefits that support your life and well-being, which include:

• Comprehensive Health, Dental and Vision benefits
• Disability Insurance (both short-term and long-term)
• Life Insurance (for you and your family)
• Accidental Death & Dismemberment Insurance (for you and your family)
• Flexible Spending Accounts
• Health Reimbursement Account
• Employee Assistance Program
• Retirement Savings 401(k) Plan with Company Match
• Generous holiday and Paid Time Off
• Tuition Reimbursement
• Paid Parental Leave

The base salary range for this position in Boston, MA is $120,000 - $160,000, along with annual bonus eligibility.  Total compensation for a candidate is determined by their relevant skills, location, and experience.  We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization