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Product Manager, Vice President - Global Salesforce CRM

JPMorganChase
Full-time
On-site
New York, United States
$122,550 - $201,000 USD yearly
Description

Β You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.Β 

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As a Product Manager, Vice President - Global Salesforce CRM in Asset Management, you are an integral part of the team that delivers and supports new product offerings across a global base of users.Β You will leverage your product manager skill sets, Salesforce knowledge, and a passion for the user experience to deliver solutions that drive commercial outcomes and exceed stakeholder expectations. Your role involves fostering cross-product collaboration, managing relationships flawlessly at all levels, and partnering with global users and stakeholders to bring high-impact capabilities to the platform, transforming sales practices and building long-term client relationships.

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Job responsibilitiesΒ 

  • Delivers with excellence on the global product strategy and product vision that delivers value to stakeholders and usersΒ 
  • Manages discovery efforts and research to uncover solutions and integrate them into the product roadmapΒ 
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionΒ 
  • Builds the framework and tracks product's key success metrics Β 
  • Builds deep and broad stakeholder relationships across client-facing teams globally. Govern product cabinets and user forums to identify and prioritize high-value opportunities to advance platform business value.
  • Communicates with clarity, confidence, and conviction at all levels. Tailor messaging to the audience and facilitate alignment on plans by speaking the language of the business.
  • Acts with urgency to deliver on business needs and work under pressure across the matrix with ease.
  • Collaborate with internal product partners, including our AI organization, on "best product for the job" and "buy vs. build" decisions that offer global scale.
  • Partners with our Salesforce partner to optimize the consumption of their roadmap and capabilities for maximum business benefit. Manage proof of concept initiatives with technology peers to accelerate innovation.

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Required qualifications, capabilities, and skillsΒ 

  • 5+ years of experience or equivalent expertise in product management or a relevant domain areaΒ 
  • Advanced knowledge of the product development life cycle with some experience in front to back data management and qualityΒ 
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Expert proficiency in Salesforce applications--(e.g., Sales Cloud, Service Cloud, Data Cloud, CRMA, or Marketing Cloudβ€”with a focus on Sales Cloud and its optimization aligned to business needs._
  • Excellent communication and presentation abilities, enabling clear articulation of platform strategies to stakeholders.
  • Proven ability to communicate with clarity, conviction, and confidence, to bring product strategy and plans to life in the language of the business.
  • Experience driving global enterprise change within organizations and managing stakeholders across multiple functions.
  • Experience in asset or wealth management, with a strong understanding of industry-specific CRM requirements and best practices.
  • In-depth understanding of sales processes and tools, including the integration and utilization of Salesforce platforms to run business critical distribution processes.

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Preferred qualifications, capabilities, and skillsΒ 

  • Demonstrated prior experience working in a highly matrixed, complex organizationΒ 
  • Passion for leveraging technology to enhance sales efforts.
  • Deep and broad data- and tech-driven experience in enabling sales productivity and processes end to end.
  • Asset Management, Wealth Management, or other relevant financial industry experience.
  • Advanced degree in marketing, business, or a related field.