The Role
You’ll be the driving force behind our Fintech vertical, operating at the intersection of product, engineering, and growth teams, turning high-impact initiatives into reality. Acting as a true owner, you’ll shape our strategy, engage directly with multi-billion dollar fintech companies, and make critical decisions across product development, operations, and go-to-market execution.
This role requires a rare mix of vision, adaptability, and execution – whether you’re structuring a major deal, refining a press release, or working on a novel problem with the engineering team. You’ll ensure that everything aligns for scale and success, by working directly with customers, Gigs’ founders, business development, product, and other teams.
This is a global role, working with customers and teams in the United States, Europe and Latin America.
What you will do
- Strategic Execution: You will define and refine the product strategy and value proposition for our Fintech vertical, globally. You’ll develop and optimize processes for customer acquisition, onboarding and rollout, go-to-market execution, and customer success.
- Project Management: You will own a portfolio of critical projects, gathering insights from existing and prospective customers to shape roadmaps, define key milestones, and track progress to ensure successful execution ahead of the deadline.
- Cross-functional coordination: You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision. By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently.
- Industry and market insights: You will stay ahead of fintech industry trends and evolving customer needs to inform strategic decision-making. You will analyze market dynamics, competitor movements, and regulatory changes to refine our fintech strategy. You will be the voice of our customers and will gather and share insights on best practices and emerging technologies to strengthen our fintech offering and solutions.
What we are looking for
- You’re a seasoned operator: You have a proven track record in building and scaling innovative products. With a background in product, program, or project management, you excel in B2B operations and have experience driving projects from ideation to launch and scaling – ideally within the fintech space.
- You balance a technical, product and commercial mindset: You have a strong technical aptitude with the ability to influence product development and optimize enterprise user experiences. At the same time, your business acumen, coupled with a deep understanding of fintech markets or a proven ability to onboard into complex, operationally intensive industries, ensures well-rounded decision-making.
- You have exceptional project management skills: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations.
- You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders. You are able to persuade C-level executives at leading tech-enabled businesses.
- You are proactive, creative, and hands-on: You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment. You are not afraid to roll-up your sleeves and execute when needed, and you don't take "no" for an answer.