Product Manager

About the role:

We are seeking a Product Manager to shape and drive a core area of our platform. This is an individual contributor role: you will own problem definition, the business case, and the roadmap for your product area, working alongside a Product Owner on backlog refinement and sprint execution. We run a lean team, so this role blends product management and product ownership, and you should be comfortable moving between strategy and hands-on delivery detail.

Responsibilities include:

• Own the roadmap for your product area, developed with direction from Product Leadership and in collaboration with peer Product Managers
• Define the problems to solve, target users, and intended business impact, captured in clear product briefs with success criteria
• Turn individual client requests into configurable, multi-tenant platform capabilities that serve the broader client base, rather than one-off solutions
• Build the business case behind prioritization recommendations; articulate tradeoffs and sequencing with supporting data Partner closely with engineering and data science teams to define and deliver data and AI-driven capabilities
• Monitor adoption, time-to-value, and client retention signals to confirm solutions are delivering value, and iterate after launch
• Collaborate with Product Owner and engineering partners to refine requirements and support execution, stepping into backlog and delivery detail as needed
• Communicate product vision, strategy, and progress to internal teams and external stakeholders, including sales, account management, implementation, support, and clients
• Partner with Product Marketing to support go-to-market efforts, while incorporating customer feedback through direct engagement (e.g., betas, discovery, validation)
• Use AI tools as a default part of your workflow, including research synthesis, competitive analysis, data exploration, and drafting, to increase both the speed and the depth of your analysis
• Incorporate regulatory and compliance considerations into product decisions

Required Qualifications:

• 4+ years in a Product Manager or similar role, with demonstrated experience shipping software products in collaboration with engineering teams
• Experience or domain knowledge in fintech, or in a highly regulated, compliance driven, or otherwise risk-sensitive industry Experience contributing across strategy, prioritization, and delivery, with growing ownership over time
• Experience with data-driven products and partnering closely with technical teams, including data science and engineering Strong analytical thinking and comfort using data to inform, defend, and revisit decisions
• Ability to communicate recommendations clearly and build alignment with cross functional partners through data and sound reasoning
• Excellent presentation and written/verbal communication skills, with the ability to tailor content and style to different audiences, including senior leadership and clients
• Comfortable with ambiguity and able to make progress independently in a fast-paced environment, while actively seeking input and feedback from leadership and peers
• Experience using AI tools to improve productivity and accelerate product development workflows

Preferred Qualifications:

• Knowledge in the fraud and disputes space, including consumer financial products and chargeback/dispute resolution processes
• Working knowledge of AI/ML concepts and experience contributing to AI-driven or data-intensive products