Take the leading role in shaping and translating long-term product strategies into executable projects and/or products
Drive strategic and operational projects to support the global ocean freight teams at both local and regional level
Lead, organize, and plan the assigned product development project, which includes business process, workflows, and user analyses
Define and evaluate wireframes, validate proof of concept, and work closely with the development team upon the further request in the assigned projects
Setup of SOPs, policies & standards in cooperation with all stakeholders & creation of global standards.
Develop a methodology for KPIs and performance reporting in Qlik Sense, with the goal of improving data quality and enhancing transparency.
Constantly manage user feedback (internal and external), and lead user research and analysis to translate key findings into input that allows technical and product teams to deliver improvements
Lead user research and analysis, translating key findings into actionable items for product improvement
Initiate beta, pilot programs, and A/B testing initiatives on products
Align with the roll-out teams to ensure that the product is rolled-out successfully, and assist on implementing post roll-out support structures to ensure business continuity
Communication & Stakeholder Management:
Constantly manage communication flows and feedback (internal and external)
Ensure all relevant teams are aligned on the Global product strategy
Create, manage, prioritize, and successfully communicate product projects and roadmaps to different stakeholders to ensure alignment and action
Ensure the on-time delivery of tasks in the implementation phase by making sure all the project’s requests from the business perspective are fully understood by the relevant teams
Team Management:
Ensure the team works at its best capabilities in terms of collaboration and work-dynamics
Assist team members when support is needed
Proactively solve and eliminate all the barriers or limitations to get tasks done.
Product & Project Improvement:
Constantly manage user feedback (internal and external) to ensure technical and product teams are delivering improvements based on real-world feedback
Implement post roll-out support structures to ensure business continuity
Lead user research and analysis, translating key findings into actionable items for product improvement
Initiate beta, pilot programs, and A/B testing initiatives on products
What You Bring:
Have excellent English communication and presentation skills; bilingual a plus.
Highly analytical and are comfortable dealing with high growth and complex business challenges
Preferably first experiences working with overseas, as well as distributed and cross-functional teams
Preferably first experience in project management with different methodologies (Waterfall, Kanban, Agile, Scrum)Bachelor’s Degree or higher in Business Management, Logistics, Supply Chain Management, Industrial Engineering or similar.
At least 1 year of professional experience outside of an academic and internship setting, preferably in the logistics, freight forwarding or supply chain industry
Certificates in PMP (Project Management Professional)/ CSM (Certified Scrum Master) is a plus
Experiences working with Jira and Confluence is a plus