AD, Product Management

Job Description:

Associate Director of Product, Marketing Technology

At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers.

Our Opportunity:

Chewy is seeking an Associate Director of Product, Marketing Technology, based in Boston, MA or Seattle, WA, to lead the vision and execution of the systems, data, and AI infrastructure that power our marketing engine. This leader will evolve Chewy’s marketing technology ecosystem to drive automation, optimization, and measurable performance across channels.

• Define product vision, strategy, and roadmaps for marketing technology capabilities across areas such as campaign operations, data pipelines, platform integrations, measurement, experimentation, planning, automation, and decision support.
• Translate complex marketing and business problems into scalable product requirements, system capabilities, and clear execution plans.
• Partner closely with engineering, data, applied science, marketing technology, and business stakeholders to evaluate tradeoffs across architecture, reliability, usability, speed, and long-term extensibility.
• Own roadmap prioritization for a substantial product area or set of related capabilities, balancing business impact, customer and stakeholder needs, technical debt, operational risk, and delivery constraints.
• Guide teams through ambiguous or evolving problem spaces by creating structure, decision frameworks, success metrics, and short- and mid-term execution plans.
• Identify opportunities to simplify, consolidate, or extend marketing technology capabilities so teams can move faster and operate with greater consistency.
• Define and track product and technical success metrics, including business performance, adoption, reliability, data quality, workflow efficiency, and experimentation outcomes.
• Influence senior stakeholders through crisp, data-driven communication that clarifies priorities, tradeoffs, risks, and expected outcomes.
• Serve as a subject matter expert for marketing technology product strategy, helping teams make durable platform decisions that support current and future business needs.
• Evaluate emerging technologies and vendor or internal platform capabilities where they can meaningfully improve marketing effectiveness, operational efficiency, or speed of execution.
   

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field; an advanced degree such as an MS or MBA is preferred.
• 8+ years of experience in product management, technical product management, platform product management, marketing technology, adtech, data systems, or related technology domains.
• Proven success defining and scaling technical products or platforms that improve business performance, operational efficiency, customer experience, or team productivity.
• Strong understanding of marketing technology ecosystems, including data architecture, APIs and integrations, workflow automation, experimentation, attribution, measurement, and platform interoperability.
• Ability to evaluate technical tradeoffs across systems, data, architecture, reliability, maintainability, and user experience in partnership with engineering and data teams.
• Experience using quantitative and qualitative insights to identify customer, stakeholder, and operational pain points and translate them into product strategy.
• Exceptional communication and influencing skills, with the ability to create clarity across technical and non-technical audiences and align teams through ambiguity.
• Strategic mindset with the ability to connect technology investments to business growth, marketing effectiveness, and long-term platform health.
• High ownership, strong judgment, and the ability to operate autonomously in complex, cross-functional environments.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.  

To access Chewy's Customer Privacy Policy, please click here.    

 

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.  

 

 

The base salary range for this role is $166,000 - $265,000.00.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. 

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. 

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.