Technical Product Owner, Enterprise Systems

Technical Product Owner

Coppell, TX

What does it mean to be a BrinkerHead? It means creating moments that make everyone feel special — whether you’re supporting our restaurants, celebrating wins with your team, or sparking ideas that keep Guests coming back. We play like a team, take pride in our culture, and know that life’s too short not to work happy.

At Brinker’s Restaurant Support Center (RSC), every role fuels the success of our brands — Chili’s® Grill & Bar and Maggiano’s Little Italy® — and directly impacts Team Members and Guests. From bold ideas to everyday support, we help create a fun atmosphere, great food and drinks, and the kind of hospitality that keeps everyone coming back. Here, you’ll discover opportunities for career growth, belonging, wellbeing, and plenty of chances to work hard and have fun.

Brinker International is an equal opportunity employer. We’re proud to provide a welcoming, respectful environment where everyone can thrive.

Job Summary

We are seeking an experienced Technical Product Owner to spearhead technology solutions across our critical enterprise functions: Accounting, Facilities, Finance, Ops Services and PR. In this role, you will be responsible for defining the product vision, managing the product roadmap/backlog, and working closely with cross-functional teams and 3rd party vendors to deliver high-value solutions that enhance our restaurant and home office systems, business processes, and digital transformation initiatives.

What You’ll Do

Serve as the Technical Product Owner for custom-developed applications and various SaaS platforms across critical enterprise functions, driving the vision, strategy, and execution of key initiatives.

 Develop and manage the product roadmap, ensuring alignment with business goals and IT strategies. Collaborate with stakeholders across IT, business units, 3rd party vendors, and leadership to gather requirements, define priorities, and deliver scalable solutions.

Work closely with developers, architects, and administrators to design and implement new functionalities and enhancements.

Lead Agile product development efforts, including backlog grooming, sprint planning, and release management. 

Ensure platform governance, security, compliance, and performance optimization. 

Stay up to date on the platforms’ capabilities, industry trends, and best practices to drive continuous improvement. 

Cultivate strong, collaborative relationships with senior leaders and stakeholders within Accounting, Facilities, Finance, Ops Services and PR. 

Act as the primary technology liaison, understanding business needs, translating them into technical requirements, and communicating technology strategies effectively. 

Monitor key performance indicators (KPIs) and report on the effectiveness of the owned product’s solutions.

What You Bring to the Team

Bachelor’s or Master’s degree in Information Technology, Computer Science, Business, or a related field. 

7+ years of experience in IT Service Management (ITSM), Product Ownership, or related roles. 

Proven experience owning and managing technology solutions for enterprise functions (Accounting, Facilities, Finance, Ops Services and PR preferred). 

Strong understanding of both custom software development lifecycles and SaaS solution implementation and management. 

Demonstrated ability to build and maintain strong relationships with diverse business stakeholders and external vendors. 

Excellent leadership, communication, negotiation, stakeholder management and presentation skills. 

Experience in the casual dining or hospitality industry is a plus. 

Strong analytical and problem-solving abilities with a results-oriented mindset. 

Proven experience in Agile methodologies, including Scrum and SAFe frameworks.

Why Brinker 

At Brinker, we believe life is short, so work happy! That means creating an environment where you can grow your career, feel a sense of belonging and wellbeing, and have fun along the way.

Here’s how we make that real for our BrinkerHeads at the RSC:

• Flexibility that fits your life: Hybrid schedules with weekly flex days to work from home.
• Benefits that support you: Competitive package with medical, dental, and vision coverage; life insurance; paid vacation and holidays; 401(k) with company match; Employee Assistance Program with counseling, financial, legal, and life resources; and Best You EDU, offering education programs and tuition reimbursement.
• Enjoy our brands: Generous dining discounts at Chili’s® Grill & Bar and Maggiano’s Little Italy®.
• Rewards for your impact: Annual bonus eligibility for every RSC Team Member.
• Wellbeing at work: On-site gym and fitness classes like yoga and boot camp.
• A culture worth celebrating: From company-wide events to a casual, collaborative atmosphere, you’ll find plenty of ways to connect, work hard, and play hard.

Check our Careers page and LinkedIn for more exciting opportunities!