Supervisor Ski School Product Management

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're   brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Product Manager 

The Product Manager is a member of the Park City Ski and Snowboard School supervisory team who reports directly to the Location Manager. This positions primary responsibility is to lead the supervisory team to ensure that all products are appropriately staffed to accommodate the projected business needs at their location. The product manager works as the liaison between the children’s school, adult school, and the product sales team to manage this process.  Additionally, this role is responsible for the overall delivery of the Children’s Ski and Snowboard School products within our daily operation.

This is a salaried winter seasonal position.

Job Specifications:

• Starting Wage: $59,500 - $65,500 Annually
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities: 

Leadership 

• Leader among Supervisors: exhibits a strong, confident, and reassuring leadership presence
• Actively involved with the Location Manager in the development and growth of the supervisory team
• Ensures consistency of Supervisor actions, consistency of EOS reviews, adherence to SOP’s, and guest service standards
• Acts as the Manager on duty in the absence of the Location Manager

Management 

Staffing and Scheduling 

• Assists Location manager in forecasting and evaluating staffing levels relative to business needs Monitors product inventory levels in RPOS; communicates and works with the Location Manager to maximize revenue opportunities through the efficient utilization of instructors
• Monitors instructor schedule changes and RPOS scheduling accuracy 
• Addresses compliance issues with supervisors and instructors (Ex. Days off, sick calls, etc…)
• Ensures proper mix of certified and experienced instructors within all products; facilitates the fair and equitable movement and assignment of instructors among all products, programs, and locations.
• Communicates regularly with, the Location Managers, Product Managers, Private Lesson Concierge and Private Lesson Administrators to facilitate the proper allocation of instructors to private lessons 
  
  

Operations 

• Takes the lead in Guest service issues and provides support to supervisors in service and recovery efforts in our on-snow daily operations.
• Administer accurate record keeping and reporting systems. Ensures the timely submittal of payroll information by supervisors
• Mentoring, observations, coaching, feedback and evaluation of instructors and supervisors
• Assign daily tasks and make lesson assignments for instructors scheduled to your work area each day.
• Responsible for supervisory team SOP compliance. Ensures all staff are following company and departmental policies, procedures.
• Scheduling practices and Daily assignments are complete and posted
• Timely Recognition and Disciplinary actions and follow up
• Responsive and attentive to GX comments and actively executes guest recovery.
• Lead special activities, and maintain facilities – including kids rental facilities 
• Responsible to assist with hiring, interviewing candidates and training  

Job Requirements: 

• Demonstrated ability to communicate professionally and effectively with a variety of demographics in line with our DEI value
• Demonstrated ability to perform in a high paced, variable, multi-faceted environment with the ability to multi-task
• Strong computer competency required - Proficiency with Microsoft Office, Windows based applications and internet based software
• Experience with RPOS or RTP preferred
• College degree and/or two years relevant proven leadership experience in related field, or a combination of education and experience from which comparable knowledge and skills are acquired
• PSIA/AASI Level 2 Certification (or equivalent international certification) preferred  
• Strong Skiing or Snowboarding skills - Possesses the ability to Ski/Ride most terrain in order to appropriately respond and travel to on hill situations 
• Able to withstand lengthy exposure to cold and inclement weather 
• Able to sit at computer for extended periods of time 
• Physical strength and ability to respond appropriately to emergency and other unplanned situations 

The expected pay range is $59,500 - $65,500 Annually. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  510305
Reference Date: 07/20/2025 
Job Code Function: Ski/Snow School