Sr. Product Manager – ArcGIS Routing

Overview

As a Product Manager for ArcGIS Routing, you will be the voice of a user community focused on transportation network analysis. You will use your experience with transportation networks to define, prioritize, and evangelize the development of Esri’s analysis capabilities offered across the ArcGIS system. This role requires a fiercely ambitious individual to work with multiple Esri teams, business partners, international distributors, and a wide array of customers. You will join a team of product managers supporting the needs of users with ready-to-use spatial and location-based data products and services. Esri users are solving some of the world’s toughest routing challenges.

The ideal candidate will have a strong background in product management, a passion for routing and transportation network analysis, and a deep understanding of user needs in the geospatial domain. This role has high visibility to Esri leadership and the wider user community. You will be focused on customer engagement, building relationships across Esri teams, being the expert on routing and network analysis, and influencing the priorities of product development teams.

Responsibilities

• Gather, prioritize, and document feedback from end users to explore trends in transportation analysis, influence product direction, and help internal teams understand market needs
• Drive product management excellence through cross-product team collaboration on requirements for transportation network analysis and routing
• Collaborate with product marketing on the go‐to‐market strategy, customer success stories, product positioning, key benefits, and target customers
• Coordinate with internal teams including business development, software development, and market research to maintain product vision, strategy, and roadmap and ensure that implementation of transportation network analysis and routing across the ArcGIS system are consistent and match expectations of our users
• Define, track, and analyze key product usage, adoption, and performance metrics to provide strategic recommendations
• Recommend third-party data and software relationships to support market and product needs and support the product business management team to establish agreements
• Support events such as the Esri Partner Conference, Esri Dev & Tech Summit, and the Esri User Conference as the expert on routing and network analysis
• Analyze potential partner relationships for product strategy

Requirements

• 5+ years of experience in product management, product ownership, or similar capacity with a strong focus on building market-driven products (strong preference for experience in geospatial technology)
• Professional experience with routing, transportation network data and its use cases
• Strong communication skills with an ability to discuss technical concepts with product development teams while also being able to discuss and explain to executives and other non-technical personnel
• Excel as a public speaker and possess interpersonal skills to build strategic relationships with customers and partners
• Skilled in identifying market opportunities, communicating product value, and working cross-functionally with various teams and stakeholders
• Bachelor’s degree in geography, computer science, engineering or similar technical field

Recommended Qualifications

• Experience with ArcGIS products and capabilities
• A strong understanding of routing technologies and network analysis concepts
• Experience and certifications with the Pragmatic Marketing Framework

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