Service Product Manager - Spare Parts & Life Cycle Evaluation (LCE) (5066)

We are looking for a Service Product Manager to join our team at Innomotics. 

The Industry-Leader of Motors and Drives

Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world’s most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.

Our Most Powerful Engine: Our People

We are a team of more than 15,000 dedicated experts, doers, innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.

Your Future Role

Service Product Manager – Spare Parts & Life Cycle Evaluation (LCE):

At Innomotics Customer Service Product Cluster Management, we are seeking a proactive and results driven Service Product Manager to lead and develop the Spare Parts & Life Cycle Evaluation (LCE) services. This role is key in optimizing asset performance, extending equipment lifecycle, and improving operational efficiency for our customers.

This role will connect technical expertise with customer centric strategies, demonstrating insights from customer needs, industry trends, and objectives to make Spare Parts and LCE a key value driver for our installed base. This is not just about running a portfolio, it’s about leading change, identifying growth opportunities, and ensuring balanced long-term impact.

This position can be remote anywhere in the US, but ideal candidate would be based in Alpharetta, GA, New Kensington, PA or Norwood, OH.

Key Responsibilities:

• Define and Complete Strategy – Develop and implement a comprehensive product strategy for Spare Parts & LCE, aligning with customer demands, market dynamics, and business goals.
• Improve Customer Value – Drive initiatives to ensure availability, reliability, and lifecycle optimization of critical portfolio and evaluation services.
• Product Development & Innovation – Identify gaps and opportunities in the current portfolio, leading new service models, digital enablers, and process optimizations to strengthen portfolio offerings.
• Market & Competitive Intelligence – Conduct market research, data analysis, and customer engagement to refine and evolve portfolio strategies.
• Teamwork & Influence – Work cross-functionally with sales, engineering, service operations, and supply chain teams to ensure a customer-centric and commercially viable approach.
• Sales Enablement & Business Growth – Equip sales teams with tools, insights, and value propositions to optimally position and expand the business.
• Performance Measurement – Define and lead all aspects of KPIs to ensure adoption, profitability, and customer engagement across business services.

Your Profile

Profile & Requirements:

• Bachelor’s degree in Electrical or Mechanical Engineering (or related field).
• 5+ years of experience in product management, customer service, aftermarket services, or lifecycle management in an industrial or technical environment.
• Experience with Spare Parts management, asset lifecycle strategies, or reliability engineering is helpful.
• Strategic mentality with the ability to connect technical, business, and operational elements.
• Strong analytical abilities, with experience in market research, data-driven decision-making, and case development.
• Hands-on approach – ability to implement and deliver results, not just define strategies.
• Experience working in cross-functional teams, collaborating with sales, engineering, supply chain, and marketing.
• Excellent communication and collaborator leadership skills, able to influence and drive alignment.
• Familiarity with digital solutions, service automation, and AI-driven forecasting is a plus.

The pay range for this position is $79,900 - $137,100. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

What’s IN it for you (Our Benefits)

• Competitive compensation based on qualifications
• Medical, dental, prescription and vision coverage, first day of employment
• Matching 401(k) (immediate employer match)
• Competitive paid time off plan, paid holidays, and floating holidays
• Career development opportunities
• Education and tuition reimbursement programs available
• Flexibility to work remote a few days a week
• Paid parental leave

Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion

Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

Jobs at Innomotics: Find out more about jobs & careers at Innomotics.

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