Senior Product Manager, US Growth

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

• Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
• Ownership. If you see something broken, fix it. We don't wait for permission.
• Customer Obsession. Our customers' product is our product.
• Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
• First principles. We don't ask how things have been done before. We ask why they were done that way at all.

As Senior Product Manager, US Growth, you will own our US consumer funnel end-to-end — from acquisition and attention through activation, retention, and upsell — across our largest US partner integrations. You will live at the intersection of product, growth, and partner success, working directly with our most strategic US customers to drive measurable improvements in conversion and consumer experience.

The US is our most important market, and the funnel today is fragmented across our largest partners. This is the first PM role focused exclusively on owning that end-to-end consumer experience, with the leverage to define how we ship to US consumers going forward.

What You Will Do

• Own the US consumer funnel end-to-end — acquisition, attention, activation, retention, and upsell — across our largest US partners
• Run rigorous experimentation across acquisition channels, conversion, and time-to-activation
• Partner deeply with our 2–3 largest US customers; spend real time with their teams and their end users
• Translate partner-side requirements into a coherent roadmap that doesn't fragment the platform
• Drive funnel metrics: acquisition, activation rate, retention
• Partner with engineering leadership in the NY hub and EU hubs to translate vision into shipping
• Stay hands-on with data, customer calls, and support escalations — this is not a strategy-only role

What We Are Looking For

• 5+ years of product management experience in consumer-facing growth, acquisition, or activation work
• Strong track record shipping conversion improvements with measurable lift
• US consumer mindset, with experience shipping to US end users
• Strong analytics fluency (SQL, experimentation, dashboards)
• Comfortable working directly with partner-customers
• Willing to be in the New York office regularly — this is not a remote-only role

Bonus points if:

• Fintech, neobank, or payments background
• B2B2C experience — has shipped consumer products through a partner channel
• Built or scaled multi-partner / multi-tenant funnels
• Familiarity with modern AI tooling and where it can meaningfully improve funnel performance

Before You Apply...

The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won't be the right place for everyone, and that's okay.

This role probably isn't a fit if:

• You need a lot of structure, or layers of process to do your best work
• You prefer to wait for direction rather than driving your own roadmap
• You're uncomfortable making decisions with imperfect information
• You're looking for a "big company" setup — we're still building many things for the first time

But if you're excited about owning a high-leverage growth surface end-to-end, working shoulder-to-shoulder with our largest US partners, and leaving your mark on the funnel — we'd love to meet you.