Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.
Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.
We are currently looking for an experienced Senior Director, Product Management in the Payments and Cards domain focused on doing whatever it takes to understand the end goal of our clients. They will serve as a liaison between highly motivated, multidisciplinary teams and our clients to build solutions. This individual will have a clear understanding of and experience in all phases of the software development lifecycle including vision and scope definition, creative and user experience design, requirements specification and prioritization, iterative development, manual and automated testing, handoff and delivery. The best candidate will have a bias for action and bring a positive energy to the team to get stuff done.
Role and Responsibilities:
Develop and champion the vision and strategy for our Payments clients, incorporating business goals, customer experience vision and product engineering: Define a clear and compelling vision for the product roadmaps within our banking services, aligned with overall business objectives, regulatory requirements, brand values, and the disruption in the Payments tech space.
Works with client stakeholders to ensure the realization of business outcomes in working solutions
Track, organize and document project strategy and requirements gathering sessions, and driving projects forward
Actively drive the product roadmap and defines project vision for large and complex projects
Define and communicate interim milestones and project goals
Ensure all recommended payment solutions and processes comply with relevant industry regulations (e.g., PCI DSS, GDPR, local payment schemes).
Advise clients on best practices for fraud detection and prevention, chargeback management, and data security
Consult clients on the convergence of crypto in the payments space as it relates to banking, issuers, processors/CAAS and other providers in the ecosystem
Drive execution of Product roadmaps through agile processes working with global client and Bounteous distributed teams
Work independently demonstrating initiative in finishing their work in a timely and effective manner
Write user stories and acceptance criteria, organizing team documentation, consolidating data to implement technical aspects of a business solution, and creating user journeys
Coordinate implementation activities across a broad range of functions and departments
Understand the concept of iterative delivery and quickly realizing value for clients' users
Build strong relationships with client and internal team members to deliver success
Can create, maintain, and prioritize the product backlog for complex projects
Understands and identifies cross-functional dependencies and able to mitigate risks
Write technical tasks in consultation with Client and Bounteous architects
Coach and mentors other Product team members as needed, fostering collaborative spirit and team play
Be resourceful, with the ability to find solutions where they are not obvious
Develop strategic roadmaps and implementation plans for our Financial Services practice, primarily focused on the Payments tech space, integrating Experience Innovation, Martech, CRM, Data, Cloud and Product Engineering
Have a visionary approach in the payments space covering retail, B2B, commercial, banking and crypto, including stablecoins
Build and operate a plan for practice development, and GTM with clear objectives, timelines, resource requirements, and OKRs
Continue expansion and development of new skills, techniques, and tools for the practice domain and broader business unit
Collaborate cross-functionally within our organization, advocating for best-in-class AI first solutions
Partner effectively with teams across Experience Design, Marketing Technology, Platform Engineering, Cloud, Data & AI to ensure alignment and successful execution of initiatives, championing the voice of the customer and fostering a culture of innovation and effective platform utilization.
Drive thought leadership by owning point of views as those relate to Bounteous GTM and target addressable market
Support Customer Success and Business Development teams on growth pursuits, representing industry and thought leadership
Mentor, coach and supervise practice resources as the setup grows
Preferred Qualifications:
BS/BA in relevant program, or equivalent work experience
15+ years of experience in payments consulting, payment integrations, credit cards, crypto, across several roles within either or more of consulting, systems integration, financial services or FinTech industry.
Familiarity with multiple functional suites and software packages for requirements (JIRA, Azure DevOps, etc.)
Familiarity with APIs, data integration, and system architecture related to payments and associated functions
Deep knowledge and experience with multiple SDLCs such as Agile, Scrum and traditional waterfall
Strong knowledge of the above noted Industry domains
Strong foundation in core Product Management skill sets
Worked on multiple teams and projects simultaneously
Experience working with globally dispersed teams
Exposure to a wide variety of platforms that include: Adobe, Drupal, Magento, and/or Shopify
Strong written and verbal communication skills
Strong skills in MS Word, Excel, and PowerPoint are great assets
Digital agency experience is a plus
Willingness to travel 25-50% of the time
Interested?