We are seeking a Self Checkout UI Product Manager to lead the user experience strategy for our Self Checkout Point of Experience systems used across thousands of Kroger locations nationwide. In this role, you will serve as the voice of both the store associate and the customer, ensuring our Self Check Out interfaces are intuitive, efficient, and aligned with Kroger’s evolving operations and business needs.
Own and drive a product from vision, through design, to requirements, and finally delivery. Facilitate within a larger cross-functional team to solve business problems. Work with significant autonomy and freedom, requiring little oversight. This autonomy, however, will be within a broader strategy set by a Senior Product Manager and/or Group Product Manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
- Identify product requirements and future enhancements through collaborative engagements to support product strategies
- Create, maintain and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders across the organization in aligning and supporting company and business unit strategies
- Create highly collaborative cross-functional partnerships across the Kroger matrix organization
- Identify, measure and improve key product catalog metrics to enhance the customer/user experience, and create a compelling, relevant product vision using web metrics, customer/user loyalty/insights, customer/user feedback/research and internal operational metrics
- Identify opportunities to create best-in-class capabilities by leveraging customer & user feedback and team knowledge/expertise in order to connect company strengths with available resources
- Develop a product plan and deliver breakthrough experiences to market by working with technical and non-technical partners; measure output, improve execution and continuously deliver production expectations
- Model Agile principles by maintaining a groomed backlog and providing 1-N prioritization for backlog
- Set criteria for Minimum Viable Product to increase the speed/frequency with which enhancements and new capabilities are delivered
- Travel to work locations to attend company meetings
- Travel to interview/observe the users and/or customers
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- Bachelor's Degree computer science, business, marketing, management or equivalent practical experience
- 3+ years of software development, product management or business analyst experience in an technology business with demonstrated success in sales and/or customer use through the delivery of new/evolving products
- 3+ years of experience bringing customer-facing technology products to market
- Excellent oral/written communication skills and extreme attention-to-detail
- Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience
- Proficient Microsoft Office skills
- Demonstrated leadership experience in product management
Desired
- Any experience with iterative product development (Agile)
- Any product management experience with a multi-channel retailer
- Any experience using Atlassian products