Product Manager

Experience & Education

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• Travel Management or Leisure Travel and travel tools and software (B2B, B2B2C) preferred, not required
• 5+ years in product management, product development or similar discipline (technical background a plus but not necessary)
• 5+ years managing technical projects. Exposure and experience with the following:
• Change Management in complex environments
• Resource management (specifically demand and capacity planning) 
• Risk and Issue management
• Reporting & Analytics proficiency
• Experience with agile, or businesses undergoing agile transformation a plus

Languages & Travel

• Ability to communicate effectively in English, both written and verbal
• This role will partner with NORAM/ EMEA/ APAC partners and should expect to travel internationally 10-15%

Knowledge, Skills & Abilities

• Proven experience with data reporting and analytics
• Ability to influence, negotiate, and communicate with internal and external stakeholders, contractors and vendors
• Ability to translate a technical document into simple, business values

*LI-af

Carlson Wagonlit Travel (CWT) is a global leader specialized in the travel management business with revenues in excess of $20B.  CWT serves companies of all sizes in more than 150 countries and territories.  The company operates 50 wholly owned markets with additional partner countries over and above this.  

CWT is one of the largest travel management companies in North America, Europe, the Asia-Pacific region and Latin America.  The company employs approximately 18,000 people and processes 61 million booking transactions a year. 

RoomIt is the recently launched hotel distribution division of CWT. This is your opportunity to join an exciting new technology startup that also has the backing of a major business travel company. We are looking for the first generation of people to help us pioneer a new path for companies and their employees to purchase hotels for business travel.

Description:

• Define, develop and deliver the Agent Booking Tool platform to help drive profit and cost savings across CWT
• Build a competitive advantage through technology products and deliver improvements with measurable business benefits
• Drive global product vision, determine priorities and evangelize with Senior Leadership and across the organization
• Ensure product success by bridging the gap between sales, engineering, customer service, delivery, training and operations
• Develop a strong understanding of the customer through market visits, usability tests, surveys, online feedback mechanisms and focus groups.   Know their product and customers better than anyone else in the company.
• Mentor business analysts in creating user stories that accurately reflect business needs
• Deliver regular product reviews to stakeholders and leadership across the company
• Build financial models and forecasts to guide future resource investment
• Coordinate with development, operations and training to ensure efficient and successful delivery of new features
• Owning and creating the product strategy, roadmap and value; reviewing the roadmap with key stakeholders, gathering input and managing tradeoffs for requirements and time to market
• Create product specs, user stories, and prototypes in collaboration with UX, engineering or independently when necessary