Product Manager

Location: Palo Alto, CA (hybrid)

Next Insurance is a fast-growing startup in Silicon Valley, led by seasoned entrepreneurs. Our mission is to transform insurance for small businesses through technology and exceptional service, offering better insurance at a lower price.  We were recently acquired by Ergo, a Munich Re subsidiary for $2.7B.

Next Insurance seeks a strategic Product Manager to lead growth and AI-powered underwriting for key customer segments: Construction, Food & Beverage, or Professional Services. This role focuses on driving segment-specific innovation and expansion.

We are looking for an experienced product leader passionate about customer success and leveraging technologies like AI and machine learning. If you thrive in a fast-paced environment, enjoy working with small businesses, and are interested in applying AI to a massive industry, this opportunity is for you.

About the Role

As a Product Manager for a priority customer segment, you will define the product vision, strategy, and roadmap for growth and AI-driven underwriting within that segment. You will drive customer acquisition, retention, and satisfaction while utilizing AI to enhance underwriting. Collaboration with various teams is crucial for successful product delivery.

What You’ll Do

• Develop and execute a product strategy to drive growth within a specific customer segment (Construction, Food & Beverage, or Professional Services).
• Lead the integration of AI models into the underwriting and onboarding process.
• Engage with customers in your segment to understand their needs and translate them into product requirements.
• Analyze customer and operational data to identify growth opportunities and process improvements.
• Define and track key performance indicators (KPIs).
• Collaborate with design, customer service, engineering, data science, machine learning, and sales teams.
• Foster innovation and rapid iteration.
• Hypothesize, build, measure, and learn to inform product direction.

What You Need

• BA/BS degree required.
• 6+ years of product management experience
• Proven success in leading cross-functional teams and complex projects.
• Strong analytical skills and data-driven decision-making.
• Great executive communication skills
• Passion for serving small businesses and their insurance needs.

One of our core values is 'Play as a Team'; this means ensuring equal opportunities for everyone to contribute. Next Insurance is an equal opportunity employer and prioritizes a diverse and inclusive workplace. We provide equal employment opportunities and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, disability, genetic information, gender identity, veteran status, or other non-job-related characteristics prohibited by law. This policy applies to all employment terms and conditions.