Location: San Francisco, CA
Company Stage of Funding: Series C ($231M+ raised; $1.5B valuation)
Office Type: Onsite – 5 Days a Week
Salary: $160,000 – $220,000 + Equity
Join one of the most ambitious startups in the generative AI space, backed by top-tier investors and trusted by brands like Google, Microsoft, and Notion. This high-growth Series C company is redefining enterprise customer support by building highly capable AI agents that deliver fast, accurate, and human-like interactions at scale.
The company has experienced rapid traction, with a lean team of 60+ people and $231M+ in funding. Its platform is already deployed with some of the world’s leading product-led brands — and they’re just getting started. This is a rare opportunity to join early and help shape a product that’s transforming an entire industry.
Work closely with customers, engineering, sales, and design to build and launch high-impact AI agent features and workflows.
Own the product lifecycle from discovery and scoping through execution and launch — acting as a cross-functional leader.
Serve as a strategic partner to enterprise clients, understanding their workflows and tailoring AI deployments that meet their goals.
Develop a deep understanding of the AI-powered support landscape and build innovative features to lead the market.
Prioritize product initiatives using strong analytical and user research skills — balancing tradeoffs and team resources.
Contribute to a product culture that values experimentation, iteration, and execution at startup speed.
3+ years of experience in Product Management or customer-facing strategy roles (e.g., deployment strategist, solutions consultant).
Proven success launching technical products from 0 to 1 at high-growth SaaS, AI, or VC-backed companies.
Exceptional communication skills — clear, concise, and comfortable engaging directly with senior enterprise stakeholders.
Strong analytical mindset with a track record of using data to drive decisions.
Comfortable operating cross-functionally across engineering, sales, and design.
Background may include technical consulting, strategy, or investment roles — especially if combined with PM or customer deployment experience.
Degree in Computer Science or a quantitative field from a top 20 university.
Experience working on AI or ML-powered products — or deep familiarity with prompting and LLM systems.
MBA combined with technical or operational experience.
Experience working in resource-constrained startup environments with MVP-first approaches.
Familiarity with enterprise SaaS deployment cycles or consulting-style client engagements.
Base Salary: $160,000 – $220,000
Equity: Competitive stock options
Full medical, dental, and vision coverage
5-day on-site schedule in downtown San Francisco
Work directly with founders, engineers, and product leaders to shape a category-defining platform
High-impact role with rapid growth opportunities and access to some of the most exciting AI deployments in the enterprise world
This is a full-time opportunity for candidates authorized to work in the U.S. Visa sponsorship is available (transfers only).