Product Management Mgr

The Product Manager is responsible for managing assigned digital products and delivering enhancements that align with the broader product strategy established by Product Leadership. The role balances customer needs, business priorities, and technical considerations to deliver measurable value and drive product adoption across global markets. Working closely with business stakeholders, customers, technology teams, and delivery partners, the Product Manager translates business needs into prioritised product requirements and supports the successful execution of product roadmaps.

The Product Manager supports products throughout the product lifecycle, from discovery and requirements definition through delivery, adoption, and continuous improvement, ensuring solutions deliver measurable customer and business value.

As part of HAVI's digital transformation journey, this role contributes to evaluating and implementing emerging technologies, including Artificial Intelligence (AI), automation, and advanced analytics, to improve customer experiences, enhance decision-making, and support business outcomes.

This is a hybrid role based at 345 N Morgan St, Chicago, IL 60607. Candidates must reside in the Chicago metropolitan area. Relocation assistance is not offered at this time.

Qualifications:

• Strong understanding of product management principles and the software product development lifecycle.
• Working knowledge of Agile methodologies and SaaS product delivery.
• Bachelor's degree in Product Management, Business, Supply Chain, Engineering, Computer Science, Software Development, or a related field.
• Customer-centric mindset with the ability to translate customer and business needs into practical product solutions.
• Willingness to travel internationally up to 30%.

Knowledge & Experience:

• 3+ years of experience in Product Management, Product Owner, Business Analyst, Digital Product Delivery, or a related role supporting software products throughout the product lifecycle.
• Experience managing products or product features throughout the product lifecycle.
• Experience translating business requirements into user stories, acceptance criteria, and prioritized backlogs.
• Experience collaborating with cross-functional teams in Agile environments.
• Experience working with stakeholders across multiple regions and global teams.
• Experience supporting cloud-based or SaaS digital products.
• Experience within Supply Chain, Planning, Logistics, Retail, or related industries is strongly preferred.
• Knowledge of supply chain planning processes—including forecasting, demand planning, inventory planning, S&OP, supply planning, supply chain analytics, and decision-support solutions—is beneficial.

Skills:

• Product roadmap execution and feature delivery
• Backlog management and prioritization
• Requirements gathering and user story development
• Customer research and product discovery
• Agile product delivery and sprint planning
• Strong analytical and problem-solving skills
• Data-driven decision making
• Global stakeholder management
• Effective stakeholder communication and collaboration
• Cross-functional coordination across business and technology teams
• Ability to manage competing priorities in a dynamic environment
• Strong organizational and execution skills
• Ability to contribute to a collaborative, customer-focused product culture

Responsibilities:

Product Management

• Manage assigned digital products and execute product roadmaps aligned with the broader product strategy established by Product Leadership.
• Evaluate competing opportunities, customer requests, and business priorities to support backlog prioritization and product investment decisions.
• Coordinate day-to-day product lifecycle activities, including discovery, requirements definition, delivery, adoption, and continuous product improvement.
• Gather, analyze, and translate customer and business requirements into user stories, acceptance criteria, and prioritized backlog items.
• Maintain and continuously refine the product backlog to ensure alignment with business priorities and customer needs.
• Collaborate with regional and global stakeholders, customers, Product Leadership, engineering teams, and delivery partners to ensure product requirements are clearly defined and understood, while addressing diverse market needs and supporting scalable global solutions.

Product Delivery

• Support Agile ceremonies, including backlog refinement, sprint planning, and release planning, to ensure timely delivery of product enhancements.
• Partner with engineering and quality assurance teams throughout development, testing, and release activities to support successful product delivery.
• Coordinate release readiness activities, including documentation, stakeholder communications, and user adoption support.
• Monitor delivery progress, identify risks, and proactively escalate issues that may impact timelines or product quality

Customer & Business Value

• Analyze customer feedback, product usage metrics, market trends, and business insights to identify enhancement opportunities and recommend product improvements.
• Monitor product performance, adoption metrics, and key performance indicators (KPIs), providing recommendations to Product Leadership for continuous optimization.
• Partner with stakeholders to define success metrics and evaluate whether delivered capabilities achieve intended business outcomes and customer value.
• Support the evaluation and implementation of Artificial Intelligence (AI), automation, advanced analytics, and other emerging technologies within assigned products where they deliver measurable business value.
• Serve as the voice of the customer for assigned products by ensuring customer feedback is incorporated into ongoing product enhancements.

Documentation & Collaboration

• Develop and maintain product documentation, including functional requirements, user stories, process documentation, release notes, and stakeholder communications.
• Build strong working relationships across business, technology, and operational teams to ensure successful product delivery.
• Contribute to portfolio planning discussions by providing product insights, customer feedback, delivery status, and enhancement recommendations.
• Continuously identify opportunities to improve product management practices, delivery processes, and customer experience.

*Starting Salary is $120,000-$130,000 with a 10% targeted bonus  

TOTAL REWARDS

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

There's more ...

Inclusive employee resource groups

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model with flexibility

Tuition reimbursement and student loan repayment assistance

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

HAVI does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the HAVI Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, HAVI employees, or any other company location. HAVI is not responsible for any fees related to unsolicited resumes.

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