Lead Product Manager - Enterprise Data & Insights

The Enterprise Data & Insights - Lead Product Manager role is responsible for leading the development and launch of data products for Sales & Marketing, from conceptualization through to end of life, using waterfall or agile methodologies. The incumbent acts as a key liaison to their assigned product line(s) to ensure the Sales & Marketing business is upskilled on and effectively leveraging the ED&I organizations data, tools and technology. The incumbent is an experienced professional with extensive knowledge and experience in product management and information technology principles, practices, and frameworks. In addition to defining product requirements and continuously refining the product strategy, the incumbent collaborates closely with key stakeholders across the organization, including business teams, technology product owners and technical teams to drive the development, implementation, and enhancement of new data products with a focus on optimizing product performance and customer experience.  The incumbent will gain an understanding of the goals and objectives held by the various selling organizations to provide insights and recommendations for their data product and service offerings. The incumbent takes responsibility for the execution of various technology product development projects, including planning, scheduling, executing, and closing projects. They take responsibility for ensuring adherence to product timelines, budgets, quality standards, and customer needs. The incumbent is a key contributor to a culture of collaboration and contributes actively to the development and execution of the organization's overall strategy and vision, working closely with senior and executive leadership to achieve the organization's strategic objectives.

This position is not hybrid/remote and will be located at our Cleveland Headquarters office.

• Partners with senior leaders to develop and execute product strategy, including product roadmaps, priorities, pricing, budgeting, positioning, and messaging​.
• Develop strategies to define product requirements in partnership with the business and work with cross-functional teams (engineering, design etc.) to ensure product vision is well understood and executed.​
• Establish and share perspective, to conduct market research and analysis on Sales & Marketing related data and products to identify customer needs, market trends and competitive threats.
• Drive strategies to define, track, and report on product metrics to measure success and prepare new strategy as needed.
• Develop strategies to shape and prioritize the product backlog and determine business expertise and understanding of customer needs.
• Plan and lead the product development process, from concept to launch, and guide the team to ensure products are delivered on time, on budget, and meet quality standards.
• Develop strategies to manage knowledge documentation in support of the product, and provide guidance as needed.
• Lead and communicate product updates and progress to stakeholders and executive leadership, including technical concepts to non-technical stakeholders.
• Establish and share strategies to build and maintain effective working relationships with internal and external stakeholders and provide guidance to the team as needed.
• Plan and lead product performance and customer feedback and guide to identify areas for improvement and drive continuous product innovation. 

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Minimum Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

Education

Required

• Bachelor's degree in Engineering, Computer Science, or Business Administration, or in lieu of a degree, or at least 9 years of experience in the field of technology product management 

Preferred

• Related certifications (e.g., PMI Certification, Certified Scrum Product Owner or Certified Product Manager)

Knowledge and Experience

Required

• 6+ years of experience in technology product management with experience in launching and managing successful products
• Extensive knowledge of product development and launch processes, including agile methodologies
• Extensive knowledge of production innovation methodologies and leading practices
• Ability to conduct advanced market research and analyze customer needs, market trends, and competitive landscape
• Proven experience with hardware or software product development
• Extensive knowledge of user experience (UX) design principles and customer-centric design thinking
• Expertise in business processes, including IT, vendor management, and software development lifecycle
• Excellent communication skills and the ability to translate complex technical solutions into business language 

Preferred

• Supervisory or Team lead experience  
• Data Strategy & Innovation
• Proven experience in analyzing data and developing insights to support business decision-making.
• Data Visualization Tools (e.g. Tableau, BO, MicroStrategy)
• Data Analysis Tools (e.g. Python, SQL, R, Excel)

Technical Skills

• Software Development Lifecyle (SDLC) Methodology
• Project Management Tools
• Product Analytics Tools
• Customer Relationship Management
• Market Research & Competitive Analysis
• Product Strategy & Planning
• Product Risk Management
• Modern Delivery
• Product Lifecycle Management
• Demand & Capacity Management
• Technology Domain Knowledge
• Product Optimization & Growth Strategy Development
• Product Requirements Gathering & Documentation
• Persona Creation & Journey Mapping
• Reporting Tools