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Director - Product Management

Franklin Templeton
Full-time
On-site
Boston, Massachusetts, United States
$170,000 - $180,000 USD yearly

At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.

Come join us in delivering better outcomes for our clients around the world!

What is the AI Products Team responsible for?

The AI Products team is at the forefront of driving innovation and efficiency within the Franklin Templeton Investments’ Sales & Distribution organization. Responsible for developing, managing, and enhancing AI-driven tools, the team enables data-driven decision-making, personalized client engagement, and improved sales performance. By collaborating closely with sales teams, leadership, and technical experts, the team ensures that products are aligned with business needs and deliver measurable value. A key focus is fostering adoption and usage of these tools by equipping stakeholders with the training, insights, and support needed for success. Ultimately, the AI Products team is a catalyst for transforming the way sales teams operate, leveraging cutting-edge technology to deliver exceptional outcomes.

What are the ongoing responsibilities of the Director, AI Product Management?

Product Strategy & Vision:

  • Define and lead the strategy for AI-based sales tools to support the Mutual Funds Sales & Distribution organization.

  • Align product roadmaps with organizational goals, sales strategies, and emerging market trends.

  • Drive innovation by identifying and integrating cutting-edge AI technologies into sales processes.

Leadership & Team Management:

  • Manage and mentor a team of product managers and business analysts, fostering a high-performance, collaborative environment.

  • Guide team members in prioritizing initiatives, understanding stakeholder requirements, and delivering value-driven solutions.

Stakeholder Engagement & Needs Assessment:

  • Engage with sales teams at all levelsβ€”from ground-level representatives to senior leadershipβ€”to understand needs, pain points, and opportunities for AI tool adoption.

  • Build strong partnerships with cross-functional teams, including Sales, Marketing, Data Science, and IT, to ensure seamless collaboration.

Product Development & Delivery:

  • Oversee the end-to-end lifecycle of AI-based sales tools, from ideation to deployment, ensuring timely delivery of high-quality solutions.

  • Partner with engineering and data science teams to define technical requirements, validate AI models, and ensure scalability.

  • Establish key performance indicators (KPIs) to measure the impact and success of tools and products.

Driving Adoption & Change Management:

  • Develop and execute strategies to drive adoption of AI sales tools across the organization, including training, enablement, and continuous feedback loops.

  • Act as a champion for AI-driven sales transformation, communicating the value proposition and addressing resistance to change.

Market Awareness & Continuous Improvement:

  • Stay informed about industry trends, competitor offerings, and emerging technologies in AI and sales enablement.

  • Foster a culture of continuous improvement by leveraging user feedback and data-driven insights to enhance product performance.

What ideal qualifications, skills and experience would help someone to be successful?Β 

  • Bachelor’s degree in Business, Computer Science, Data Science, or related fields; MBA or advanced degree preferred

  • Deep understanding of sales processes, challenges, and opportunities within a distribution-driven organization.

  • Exceptional ability to align product initiatives with business goals and drive measurable results.

  • Proficient in analyzing adoption metrics, user feedback, and performance data to inform product improvements.

  • CFA designation is highly desirable

  • Familiarity with mutual funds, asset management, or financial product distribution is a strong advantage.

What technology skill sets are critical to the success of this role?

  • Strong background in Data Science and AI, including hands-on experience in building Machine Learning models

  • Exceptional Product Management skills backed by appropriate certifications

  • Software development experience and deep understanding of Python, SQL and Microsoft Azure AI tools

Franklin Templeton offers employees a competitive and valuable range of total rewardsβ€”monetary and non-monetaryβ€”designed to support the whole person and to recognize their time, talents, and results. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the salary for this position to range between $170,000 and $180,000.

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Highlights of our benefits include:

  • Three weeks paid time off the first year

  • Medical, dental and vision insurance

  • 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits

  • Employee Stock Investment Program

  • Learning and Education Assistance Program (LEAP)

  • Purchase of company funds with no sales charge

  • Onsite fitness center and recreation center*

  • Onsite cafeteria*

*Only applicable at certain locations

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.Β 
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Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.