Director, Corporate Applications Product Owner

Overview: 

Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance. 

We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform. 

Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration. 

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers. 

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors. 

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together. 

 Where people, purpose, and progress come together every day.

Job Summary

The Corporate Applications Product Owner is responsible for the strategic ownership, administration, optimization, and support of Trimont's core Enterprise Resource Planning (ERP) corporate applications, with primary responsibility for NetSuite, UKG, and SAP Concur. This role serves as the bridge between business stakeholders, technology teams, implementation partners, and software vendors to ensure applications effectively support business processes and organizational objectives.

The Product Owner partners closely with Accounting, Finance, People & Culture (HR/Payroll), and other business functions to understand requirements, evaluate opportunities for process improvement, and translate business needs into scalable system solutions. The Product Owner will own the product roadmap, system configuration strategy, vendor relationships, and continuous improvement initiatives for assigned platforms.

This position requires a strong combination of business acumen, application expertise, process design capabilities, and technical knowledge.

Responsibilities

• Own the strategy, roadmap, governance, and lifecycle management of NetSuite, UKG, Concur, and related enterprise applications.
• Partner with Finance, People & Culture, and other business leaders to align technology solutions with organizational objectives, improve core business processes, support reporting and analytics, and drive user adoption.
• Serve as the primary liaison between business stakeholders, technology teams, vendors, and implementation partners, managing priorities across enhancement requests, development queues, vendor support, and partner delivery resources.
• Translate business needs into scalable system solutions by gathering requirements, maintaining standard templates, prioritizing enhancements and integrations, and advancing continuous improvement initiatives.
• Lead application administration, configuration, support, upgrades, security, compliance, audits, data integrity, and performance management to ensure platform stability and operational excellence.
• Oversee application integrations, APIs, automation, identity management, access controls, and ERP application connectivity across the corporate application portfolio.
• Plan and manage system updates, enhancements, deployments, upgrades, test plans, and user acceptance testing in accordance with corporate technical governance, change management, and implementation methodologies.
• Establish governance standards, service metrics, KPIs, ITSM ticket queue practices, and vendor performance expectations while driving continuous improvement across the application portfolio.

Required Qualifications

• Bachelor’s degree in Information Systems, Business, Finance, Accounting, HR, or a related field; equivalent experience considered.
• 7+ years of experience supporting enterprise business applications.
• 5+ years of experience serving as a Product Owner, Business Systems Analyst, Application Manager, or similar role.
• Hands-on experience with NetSuite administration, configuration, and support.
• Experience partnering with Finance, Accounting, Procurement, Payroll, and HR teams.
• Proven ability to lead cross-functional initiatives and deliver technology-enabled business solutions.
• Experience managing software vendors, implementation partners, and third-party service providers.
• Strong knowledge of ERP systems, financial operations, HR processes, compliance, and internal controls.
• Experience with application administration, security, workflows, reporting, and analytics.
• Proficiency in integrations, APIs, middleware, data management, automation, SSO, and identity/access management.
• Familiarity with Agile product management and delivery methodologies.
• Experience with UKG and SAP Concur
• Experience with middleware and integration platforms.
• Experience supporting SaaS applications in regulated environments.
• Familiarity with Agile product management methodologies.

Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. Trimont is a drug-free workplace.