Digital Product Owner

JOB SUMMARY:

At Midmark, we believe that better care starts with better design. Our products and solutions reach over 10 million patients every day, transforming clinical spaces and enabling better care experiences. To help us reimagine healthcare, we are seeking a passionate Product Owner (Business Technology Partner) to shape the future of our Digital Diagnostics platform. 

 Midmark’s Digital Diagnostics solutions empower clinicians with real-time, connected, and reliable patient data enabling faster, more informed decision-making and ultimately better patient outcomes. The Product Owner (BTP) will play a critical role in developing solutions that seamlessly integrate medical devices, data platforms, AI solutions, and clinical workflows across the care continuum. 

 In this role, you will lead the delivery of technology solutions through agile and modern software practices while driving cross-functional alignment. You will transform ideas into prioritized, value-driven backlogs and ensure each increment delivers on clinical and business objectives while managing risks. 
 
Join us and be part of a purpose-driven team creating transformative solutions at the intersection of technology, healthcare, and human-centered design—where empathy, innovation, and engineering come together to improve lives. 

This is an onsite position located in the Northern Cincinnati Area (inside 275 loop) with an option to work remote one of the five workdays per week. Travel between 10-15%

ESSENTIAL/PRIMARY DUTIES:

• Act as the key liaison across the business line covered, information technology and subject matter expertise
• Own the relationship with senior management of the business line covered
• Perform the role of global process owner for business line covered
• Responsible for defining, developing and implementing a consistent, streamlined, global process with agreed local flexibility, through the leverage of industry best practice and technology
• Translate global processes so the business unit can own their change management and communication flow with other departments
• Review/Approve/Escalate procedural change orders per their effectiveness and alignment to global processes
• Partner with functional leadership to set departmental and organizational strategic direction as it relates to technology in their processes
• Ensure that Midmark is maximizing the capabilities of existing applications and looking for ways to improve future performance.
• Support strategic portfolio development and execution for business line covered, as it relates to technology
• Create consistent business processes that align with the organization’s vision and strategic direction
• Ensure that processes comply with regulatory requirements
• Responsible for establishing and enforcing guidelines to ensure consistency of processes and data
• Accountable in developing/maintaining backlog that directly impacts the business line covered, assist in work load as needed
• Review/Approve/Provide additional detail around enhancement/initiative on requirement documents
• Possess a broad knowledge of business resources and technical partnerships to effectively coordinate team members and external resources
• Resolve conflicts, manage resistance, and facilitate change
• Create shared vision of their respective solutions through technical partnerships and facilitate decision making and arbitration relating to trade-offs both within and between different solution platforms
• Oversee the launch of solutions and help to maximize the positive impact on the organization
• Makes recommendations regarding staffing and hiring

SECONDARY DUTIES:

• May review and/or approve process-related work instructions
• Provide support for mergers and acquisitions
• Other duties and tasks may be assigned

EDUCATION and/or EXPERIENCE:

• Bachelor’s Degree (B.S.) from a four-year college or university and two to four years of experience in related business area; or equivalent combination of education and experience. Scrum Product Owner certification and/or Scaled Agile framework experience preffered. 

COMPETENCY/SKILL REQUIREMENTS:

• Ability to affect and communicate change
• Strategic thinking and planning
• Nimble LEAN thinking to drive change that enables efficiencies and drives growth
• Systems thinking
• Proven experience creating and maintaining roadmaps and product backlogs in an Agile environment 
• Strong background in Cloud/Hybrid solutions 
• Familiarity with modern software delivery practices including CI/CD and DevOps 
• Ability to define and measure product success using KPIs, customer feedback, and usage data 
• Demonstrated experience translating business, stakeholder and customer needs and advocacy into commercialized products and/or business solutions 
• Team and collaboration orientation
• Problem solving
• Performance driven
• Learning orientation
• Public speaking
• Effective written/verbal communication skills
• Proficient with Microsoft Office 365 Suite 
• Regulatory and Med Tech background in Class II or higher medical device or software-as-a-medical device highly preferred

PREFERRED SKILLS: 

• Medtech background with Class II devices is highly desired 
• Familiarity with Diagnostics solutions such as ECG and Vitals 
• EMR Integration and standards such as HL7, FHIR and DICOM 
• Azure DevOps 
• Medtech background with Class II devices is highly desired

SUPERVISORY RESPONSIBILITIES:

• No direct supervisory responsibilities; this role does provide leadership, and coaching to the teammates of the portfolio work within their business line15