Staff, Product Manager - Omni Services

As part of the Omni-Services team, you will build end to end experiences that provide seamless connectivity between Walmart digital and store experiences, enabling our customers and members more flexibility and control over their shopping journey while provide associates better tools and capabilities to streamline customer service. This role will be focused on ensuring the customer finds the items they need for their car both online and in-store.  

With millions of customers engaging with our services online and in-store, you will have an opportunity to make an impact like no other platform. You will leverage the best-in-class methods to reinvent the way customers discover, manage and use services online and in-stores. 

We are looking for self-starters who can partner effectively with stakeholder teams to drive execution. Innovating on the world’s biggest stage, you’ll get to lead the execution of major cross-team customer-facing solutions.  

What you'll do....

• Develop short and long-term product strategies and roadmaps for Omni-services 

• Drive strategic initiatives that require working across multiple teams 

• Evaluate business cases and translate business and customer requirements into product roadmaps, engineering specifications, and underlying system dependencies to deliver customer benefits and meet financial goals 

• Build a culture of end-to-end ownership, efficient operating reviews, data driven decision-making, strong partnerships, and willingness to take controlled risks to achieve results 

• Actively manage key business stakeholders by conducting product reviews, strategy sessions with leadership, performance assessments, and priority setting based on impact and effort 

• Run competitive intelligence analytics and internal data assessments to uncover new opportunities and turn them into insights that align with company goals 

• Execute omni-services initiatives with engineering and data science partners, conduct and analyze results from rigorous AB testing to make launch decisions with product leadership 

You'll make an impact by being...

• Customer obsessed - you will always start with customer’s needs first and obsess over every aspect of their experience. You will work to reduce customer effort and aim to delight them with the best possible social discovery platform. 

• Creative and Innovative - You are able to synthesize data from multiple sources to identify key unmet needs and solutions that can address problems. You relish in solving problems in the simplest possible way. 

• Collaborative - you have the ability to work collaboratively with large number of teams to make the product vision successful 

• Analytical - You have a test and learn mentality and a structured way of working to improve your team’s products. 

• Ability to influence - You’re comfortable influencing others, managing stakeholders, getting buy-in and communicating clearly. 

Preferred Qualifications: 

• 8+ years of experience in product management 

• Experience in the auto industry  

• Experience building digital products/features in partnership with design, engineering, key stakeholders 

• Experience working with business and marketing stakeholders on a day-to-day basis. 

• Experience making data-driven product decisions and defining product roadmaps. 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.