There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Key Responsibilities:
Within this Product Manager role at United Airlines, this person would spearhead multiple projects working with cross-functional digital technology teams. You will be part of a Strategy and Planning team, maintaining the product roadmap, handling work intake, and ensuring the team delivers on commitments effectively and efficiently.
- Product Development and Lifecycle Management\: Help define and communicate the roadmap for services within your domain; ensure the roadmap supports company objectives, helps prioritize features and aligns with company priorities. Maintain capacity management plans for the team, ensuring roadmaps align with team capacity
- Product Strategy\: Assist in developing a strategic technical roadmap.
- Analyze and define efficient, cost-effective solutions to support company objectives, dept objectives.
- Product Research and development\: Conduct and participate in the analysis of business processes and functional requirements; prepare appropriate documentation to communicate and validate the information
- Collaboration and team member leadership\: Interact with business partners, enterprise project teams, and channel teams to understand their needs, priorities and root of the problem to ensure alignment between the customer, business, and technology solution
- Product Launch\: Review and validate QA test plans; support the QA team during test execution
- Data Analysis and guidance\: Helps outlines critical metrics and success metics. Partners to monitor progress of deliverables, keep dependent teams and projects informed on progress; take corrective action if deliverable cannot be met or if higher priorities disrupt prior commitments. Helps identify investment opportunities, evaluate tradeoffs, and prioritize investments for the feature.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
What’s needed to succeed (Minimum Qualifications):
- Bachelor’s degree required in information technology or Computer Science or Engineering
- 4+ years software product management and business analysis
- 1+years Agile/Scrum experience. Knowledge and experience in agile methodologies, tools and techniques for specific products; ability to develop product line processes and strategies
- Knowledge of project management methodology and some project management
- Confirmed knowledge of product management standard processes, functional design and application delivery methodology
- Knowledge of the latest technology in software development
- Strong multi-tasker, tried experience handling multiple roles and projects simultaneously
- Excellent analysis, problem solving and decision-making skills
- Attention to detail
- Strong planning & organizational skills
- Excellent communication skills - verbal, written and presentation
- Proficiency with Microsoft Office, Visio
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Master's degree
- Experience using JIRA
- Prior experience as an engineer or technical lead
- Certified Product Manager (CPM) or New Product Development (NPD) Professional Certification a plus
- PMP Certification OR Scrum Certification
- Aviation industry knowledge