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Branch Product Manager Assistant II - Independence, OH

TTI
Full-time
On-site
Independence, Ohio, United States

Do you have a passion for product and providing excellent customer service? Do you love to expedite orders? If so, we’d love to speak with you as TTI, Inc. is searching for a Branch Product Manager Assistant for our Independence, OH branch. The Branch Product Manager Assistant II provides various lines of support to Branch Product Managers and Sales by assisting with price quotes, entering orders and ship and debits, and expediting orders.

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

ACCOUNTABILITIES

  • Reviews and ensures accuracy of booking reports by reviewing data and orders daily.
  • Researches and obtains pricing on all non-inventory items by contacting the Rep Firm or Manufacturer and communicating the information back to the Product Manager or Sales person.
  • Provides back-up to the Branch Product Manager and Customer Service, by answering customer inquiries, returning telephone calls, and researching and preparing orders and quotes.Β 
  • Completes sales orders by entering ship and debit information and required data in computer system in a timely manner.
  • Prepares and enters quotes to send to reps and suppliers for delivery and special pricing.Β 
  • Review and resolve ship and debit rejects, renew expiring ship and debits as needed.
  • Participates in TTI’s Total Quality Process by following established policies and procedures.

This is a summary of the primary accountabilities and requirements for this position.Β  The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs.Β  Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

EDUCATION & EXPERIENCE

High school diploma or General Education Degree (GED) and a minimum of one-year related experience or training.Β  Experience in customer service or electronics industry is preferred.

SKILLS & CERTIFICATIONS

  • Capable of learning and retaining working knowledge of product lines and services and company policies, procedures and computer system.
  • Ability to perform alpha and numeric filing, and data entry.
  • Ability to read and comprehend general instructions, correspondence and memos.
  • Possesses good verbal and written communication skills.
  • Ability to add, multiply, subtract and divide units of measure, and compute rates, ratios and percentages.
  • Possesses strong problem solving and organizational skills.
  • Knowledge of Microsoft Office applications (Excel) at an intermediate level.
  • Ability to type 40 words per minute.

WHAT WE OFFER OUR TEAM MEMBERS:

  • A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
  • Educational Assistance (Tuition Reimbursement).
  • Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
  • A strong focus on giving back to our communities through philanthropic opportunities.

Want to learn more?Β  Visit us atΒ Β Working at TTI, Inc.

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TTI, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans’ status, genetic information, or any other characteristic protected by law.